What is Support for IT Managers?
Our Support for IT Managers service is designed to help businesses with a sole IT Manager / Head of IT who is responsible for dealing with all aspects of the IT department.
Are you an IT Manager who is responsible for 1st, 2nd and 3rd Line Support, dealing with new projects, building laptops and then the next day in a meeting with senior members defining the IT strategy?
In the middle of the meeting do you get called out for someone’s laptop that isn’t powering on? Yes, we have heard it all!
How can we help?
We can assist with the day-to-day support, whilst you oversee the high level aspects. A 1st Line Engineer can assist with dealing with the basic support issues, install hardware, account creations, new starter setups and much more.
Need a bit more? Perhaps you need someone a bit more experienced to handle some of the complex tasks including:
We can provide you options on-site or remote, short or long term. As flexible as you require.