IT Support Packages, designed for Business & Education
IT Support Packages can be difficult to choose from. Sometimes there are so many options, we feel it creates more confusion than clarity. To keep things simple, we have two main packages as our starting point.
Gold is designed for IT Leaders, those who are a single IT person in the business or an IT Team. This model is designed for those needing 3rd Line Infrastructure support whilst the internal team manages the day-to-day IT Service function.
Platinum are for Business Leaders without an internal IT member, and looking for someone to fully manage and oversee the IT Department. This is great if you're looking to keep your costs down, with a team of Engineers supporting your IT Systems.
GOLDDesigned for IT Leaders, some of the features of the package include:
- We work with your IT Department
- Unlimited 3rd Line IT Support during Business Hours
- Unlimited IT Consultancy for new projects
- Dedicated team of Engineers
- Assistance with Backups
- Support with Server, Network & WiFi upgrades
- Proactive monitoring of Infrastructure via RMM tool
- Best practices for Security
- Support with Remote workers
- Bespoke options available
- Options to pay monthly or annually
- Multi-year discounts available
PLATINUMDesigned for Business Leaders, some of the features of the package include:
- We are your IT Department, accessible to all your staff
- Unlimited 1st / 2nd Line IT Support during Business Hours
- Unlimited IT Consultancy for new projects
- Dedicated team of Engineers
- Assistance with Backups
- Support with Server, Network & WiFi upgrades
- Proactive monitoring of Infrastructure via RMM tool
- Best practices for Security
- Support with Remote workers
- Bespoke options available
- Options to pay monthly or annually
- Multi-year discounts available
These packages are designed to give you an insight on what we can do, but we can design a bespoke package depending on your needs. Contact us to find out more.